Fly Corporate, Your Regional Airline

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Frequently Asked Questions


We are always here to help. For queries other than the FAQs below, kindly write to us at reservations@flycorporate.com.au and we'll be more than happy to assist you further.

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Payment

  • When do I have to pay for my flight??

    Answer :
    When booking online, you must pay by credit card at time of booking in order to confirm and complete the booking. Likewise, If you contact our Call Centre, you will be requested to provide a credit card at time of booking.


  • Which credit cards do you accept?

    Answer :
    Fly Corporate accepts the following major credit cards: Mastercard, Visa, Diners and American Express.


  • Is it safe for me to provide my credit card on the Fly Corporate booking site?

    Answer :
    Yes. Information you exchange with us online is treated very securely. Our data centers are firewall protected and we use industry standard encryption software that protects your information as it is sent between your browser and our system.


  • How will I receive my tickets?

    Answer :
    Fly Corporate uses a paperless reservation system. This means you do not require a paper ticket for your flight. All you need for check-in is your reservation number and a piece of photo ID. You will receive a electronic copy of your itinerary as a receipt of purchase and it is recommended you carry this when travelling. You do not require this in a paper (hard copy) format for check-in.


  • How do I pay for my reservation using an existing credit?

    Answer :
    Please contact Fly Corporate Call centre to make use an existing credit towards payment for a new reservation.


  • How long do I have to use my Fly Corporate credit?

    Answer :
    You have one year from the date of original booking to use existing credits.


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